Privacy Policy

1. Information We Collect

When you contact us or submit an enquiry, we may collect information such as:

• Your name
• Email address
• Phone number
• Business or company name
• Information about the website or digital service you require
• Messages and information you provide through our enquiry forms
• Communications between you and OB Digital Works

2. Why We Use Your Information

We may use your information to:

• Respond to enquiries
• Provide quotations
• Discuss and manage website projects
• Provide our services
• Communicate with clients
• Maintain appropriate business and financial records
• Improve and secure our website and services
• Comply with legal obligations

3. How Long We Keep Information

Personal information will only be retained for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining business records, resolving disputes and meeting legal, accounting or tax requirements.

Different types of information may therefore be retained for different periods.

4. Sharing Your Information

We do not sell your personal information.

Information may be shared with trusted service providers where reasonably necessary to operate our business or provide our services.

These may include website hosting providers, database providers, email providers and other technology services used by OB Digital Works.

Information may also be disclosed where required by law or where reasonably necessary to establish, exercise or defend legal rights.

5. International Data Transfers

Some technology providers we use may process information outside Ireland or the European Economic Area.

Where this occurs, appropriate safeguards will be used where required by applicable data-protection law.

6. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

However, no internet-based service can guarantee absolute security.

7. Cookies

Our website may use cookies and similar technologies for essential website functionality and, where applicable, analytics or other optional features.

Non-essential cookies should only be used where appropriate consent has been obtained.

Further information is available through our cookie information and cookie settings.

8. Your Data Protection Rights

Depending on applicable law and the circumstances, you may have rights including:

• Accessing personal information held about you
• Requesting correction of inaccurate information
• Requesting deletion of certain information
• Restricting certain processing
• Objecting to certain processing
• Receiving certain information in a portable format
• Withdrawing consent where processing is based on consent

9. Complaints

If you have concerns about how your personal information is handled, please contact OB Digital Works first so that we can try to resolve the issue.

You may also have the right to make a complaint to the Data Protection Commission (DPC) in Ireland.

10. Third-Party Websites

Our website may contain links to third-party websites or services.

OB Digital Works is not responsible for the privacy practices of third-party websites. You should review their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology or legal obligations change.

The latest version will be published on our website with an updated revision date.

12. Contact

For privacy questions or requests relating to your personal information, please contact OB Digital Works by email at obdigitalworks@gmail.com or through the enquiry form on this website.

Based in Carlow, serving businesses across Ireland. Phone contact is also available on 085 730 0855.